Prompt response, clear explanations and answers to my questions. Deanne was, as always, excellent.
Stephen
•
Dec 6, 2024
5.0/5
5.0/5
There is nothing wrong with Mercedes-Benz. Of Chesterfield’s service default lies in the automobile and the computer software that runs the automobile which has not been remedied as yet.
Joe
•
Dec 5, 2024
5.0/5
5.0/5
Car dropped off with software issue. The tech diagnosed it, corrected the issue, and performed the steps in a recall. This is our first EV so it is a different animal.
Irving
•
Dec 5, 2024
5.0/5
5.0/5
As usual an excellent experience
Allan
•
Dec 4, 2024
5.0/5
5.0/5
Great service by the team.
Robert
•
Dec 2, 2024
5.0/5
5.0/5
Management is excellent. I have visited this dealership on several occasions. The staff took good care of me. I was picked up by a courtesy car. I asked the driver to stop on the way at a dunkin dounuts to purchase a couple of boxes of donuts for the whole staff. I wuld not go anywhere else if I need anythig with my mercedes cars. Merry Christmas.
Kylie
•
Dec 1, 2024
4.0/5
4.0/5
Erin was lovely and helpful. There were minor issues which she resolved.
Dixie
•
Nov 30, 2024
5.0/5
5.0/5
Thorough. Timely.
Virginia
•
Nov 30, 2024
5.0/5
5.0/5
Great service!
Loretta
•
Nov 26, 2024
5.0/5
5.0/5
The waiting room could have been a tad warmer but pleased with the service
Prompt response, clear explanations and answers to my questions. Deanne was, as always, excellent.
Stephen
•
Dec 6, 2024
5.0/5
5.0/5
There is nothing wrong with Mercedes-Benz. Of Chesterfield’s service default lies in the automobile and the computer software that runs the automobile which has not been remedied as yet.
Joe
•
Dec 5, 2024
5.0/5
5.0/5
Car dropped off with software issue. The tech diagnosed it, corrected the issue, and performed the steps in a recall. This is our first EV so it is a different animal.
Irving
•
Dec 5, 2024
5.0/5
5.0/5
As usual an excellent experience
Allan
•
Dec 4, 2024
5.0/5
5.0/5
Great service by the team.
Robert
•
Dec 2, 2024
5.0/5
5.0/5
Management is excellent. I have visited this dealership on several occasions. The staff took good care of me. I was picked up by a courtesy car. I asked the driver to stop on the way at a dunkin dounuts to purchase a couple of boxes of donuts for the whole staff. I wuld not go anywhere else if I need anythig with my mercedes cars. Merry Christmas.
Kylie
•
Dec 1, 2024
4.0/5
4.0/5
Erin was lovely and helpful. There were minor issues which she resolved.
Dixie
•
Nov 30, 2024
5.0/5
5.0/5
Thorough. Timely.
Virginia
•
Nov 30, 2024
5.0/5
5.0/5
Great service!
Loretta
•
Nov 26, 2024
5.0/5
5.0/5
The waiting room could have been a tad warmer but pleased with the service