Prompt response, clear explanations and answers to my questions. Deanne was, as always, excellent.

There is nothing wrong with Mercedes-Benz. Of Chesterfield’s service default lies in the automobile and the computer software that runs the automobile which has not been remedied as yet.

Car dropped off with software issue. The tech diagnosed it, corrected the issue, and performed the steps in a recall. This is our first EV so it is a different animal.

As usual an excellent experience

Great service by the team.

Management is excellent. I have visited this dealership on several occasions. The staff took good care of me. I was picked up by a courtesy car. I asked the driver to stop on the way at a dunkin dounuts to purchase a couple of boxes of donuts for the whole staff. I wuld not go anywhere else if I need anythig with my mercedes cars. Merry Christmas.

Erin was lovely and helpful. There were minor issues which she resolved.

Thorough. Timely.

Great service!

The waiting room could have been a tad warmer but pleased with the service