Milan picked up my car and returned it in a timely manner, it was clean and the A3 services completed. The team is always friendly, gracious and professional .

I was happy to have a loaner car. Concerned about having a broken airbag.

Remotely purchased a vehicle in this dealer's inventory. The entire experience was first rate given the excellent communication and responsiveness of everyone on the team with whom I interfaced.

New Car Sales Director--Excellent. Willing to negotiate fair and honest price for the new MB vehicle and our trade. Most of the negotiation was done via texts and phone conversations. The day of our visit there were no surprises on price or trade value. Sales Rep--Excellent. Very knowledgeable of the car we were interested in. Provided detailed information regarding the vehicle features; first during the test drive; and then when we took delivery. Finance--Excellent. While the Finance person was new in position, very detailed in completing paperwork and providing an explanation of other services.

Probed professional service

It was great.

Great experience from the time we began the process of selecting the make and model with the features we were looking for to taking possession of the vehicle. Reed handled everything professionally and we appreciated his experience and knowledge of the brand. We highly recommend this dealership.

Just came in fora battery. Everything was good.

Prompt response, clear explanations and answers to my questions. Deanne was, as always, excellent.

There is nothing wrong with Mercedes-Benz. Of Chesterfield’s service default lies in the automobile and the computer software that runs the automobile which has not been remedied as yet.