My wife and I were so very well treated and accommodated during the process of turning in our leased 2022 GLC300 and then finding the right new 2025 GLC300 that we purchased. Ahmir Ashour, Chad Truelove, and Michael Lairap exceeded our expectations.

The service team did GREAT JOB, i still have serveral items to correct,

I’m not happy at all with Mercedes- Benz corporate office customer service. Morgan, with Mercedes Chesterfield did great!

Got me in on time and did a good job on the service.

Glad to have the option to have the vehicle picked up at our home, saved a bunch of time. Addressed my concern and have ordered a part. Did not try to add the services the vehicle didn't need, ie windshield wipers, rotate tire (which are staggered / can't be rotated) etc.

Mark Young made my experience exceptional by being thorough and thoughtful when conveying information about my documents for the leasing process.

I felt the SUV was in good shape, but it had a cooling hose break first week I had it home. Dealer made good on this and repaired it out of their pocket. I give credit for that. But now 1.5 years later the transmission is failing on 2018 Ford we purchased. Not a great experience to spend so much on a nice used vehicle and end up having to spend over $6,000 more to rebuild the transmission under 2 years from when we bought it.

Great!

Did what I asked.

Awesome Marc Young was great and so was Michael Lairap. Very helpful and couldn’t be happier.