Disappointed that i found it necessary to have a new Auxiliary Battery after just over 3 years of ownership and just out of warranty that you refused to make any goodwill contribution.Having purchased several cars from you i expected better.Doubt that i will now purchase another Mercedes.

Hannah on service reception is a true asset. Polite, knowledgeable and a pleasure to see every time the car comes on.

Is there ever going to be a Hybrid Petrol E Class?

Well looked after. Staff very efficient.

This is my 12th Mercedes with the majority from Mercedes Eastbourne and as usual the service was excellent being professional and friendly. Good job.

quick and smooth handover of my key and the proposed work was explained to me. Very impressed with Hannah B in sorting out my app for me

Visiting MB Eastbourne has always been a good experience for me. Communication pre, during and post whatever work is being carried out is very good. You sense that everyone on the site is on top of their game. Special thanks to Vince Risborough who has been excellent help on any questions or queries that I have had on my recent visits for a service and then an MOT.

Well what can I say once again Eastbourne Mercedes dealership excellent service has been restored I left Mercedes for a year but back now. Brought a used car a few problems but sorted out by superb a superb salesman AARON GUEST and MATTHAW BARNES and a simply superb service department between them sorting out my car’s issues.Superb service from the ladies at the front desk to the mechanics a BIG THANK YOU GUYS and GAL’S REGARDs IAN PAT.

Very nice on service reception desk. I think the lady’s name is Hannah. Cannot fault her.

Once again, Hannah and Chris in Service doing an outstanding job. My car is my workhorse and the service I get here is 2nd to none which is why I always buy Mercedes.