I forgot to book a pick up and delivery as I live some distance from the dealership and with poor public transport connections. It would have helped to be reminded to do this prior to the service date.

Not happy about the MOT. Been done earlier and lost 1 mount of MOT.

Excellent service and excellent staff

The service from Ben and Arran was excellent throughout. We would not hesitate to recommend them .

Arran Guest provided first class customer service

I really appreciate the car wash offer , but maybe not get stevie wonder to wash it -everything else was brilliant. Thanks

A delightful experience, my finances were handled with care and though i was primarily dealing with one person, there was a shared interest and support from across the team to ensure that the car I chose was the right car.

I dropped into Mercedes Eastbourne on a whim after having an awful experience with Audi Eastbourne. Paddy / Patrick looked after me and provided an amazing service, showing me a couple of different models and sending me out on a test drive to see which car type I preferred.I have historically been an Audi man but after my time at Mercedes Eastbourne and dealing with Paddy I am officially a Mercedes convert!Couldn’t have been happier with the whole experience, Paddy is a great guy and salesman and I love my new car.

The usual high standard of service that you come to expect from a Mercedes dealership.

I would like to thank Gary Willis for all his help and keeping me updated