Over a last year I was looking for my next car, as I was undecided I received a great help from Lucas, who has been amazing in assisting me in the journey to buy my next car. He was attentive, helpful, welcoming, informative so thanks to him I promised myself that when I will buy a car it will be from him. When right car came, he did not disappoint through the process of testdrive, getting finance, handover etc. Very competent sales person with right attitude, manners etc. I think Lockers should be glad and appreciative to have him on board. All in all whole team of Lockers are always super helfpul. If something I could ask to improve: it would be car wash. I was not massively impressed how car was valeted, pls use better car-detailing products and pay attention to details particularly for interior detailing.

The Service Manager Chris was very helpful dealing with my RAC assisted emergency on the Friday and again when I collect my vehicle on Saturday. Great all round customer service.

The dealership and in particular the salesman I dealt with were very courteous and knowledgeable. However, the car did not unfortunately meet my requirements.

Service carried out within a good time interval and the waiting area was pleasant with nice coffee

Excellent service, particularly from service manager Gary! Thanks.

Overall I have been very satisfied, USUALLY.However, I do have one gripe.When I first purchased my vehicle I was advised that, if I took out a service plan, the sat nav would be updated on each service.Unfortunately, following my last service, I travelled to Cornwall which resulted in a very frustrating experience. The sat nav was sending me down non existent roads and bridal paths.I therefore asked for the sat nav to be updated; only to be told that the updates only extend for the first three years of the vehicle life, and that I would need to pay £123.60 for the latest update.This would make for a very expensive navigation system, assuming that one has to pay for each update.Had I been informed of this at time of purchase, it is likely I would not have bought the car.

Been using this dealership for over 20 years for serving and buying cars. Never had anything but excellent service all round and will continue to use them. Have recommended them to several friends who also continue to use them. 5 stars all round

A quick valet would have been nice but as the courtesy car wasnt clean either we didnt expect that service however the courtesy car was very impressive

Matt was very helpful and supportive and guided me through the process. I love my car and am very happy. I thought I was getting a travel mug as a gift but must have said something wrong as was rescinded! I am made up and would definitely recommend Matt and the dealership for their professional and friendly approach.

Patrick and Matt were great in helping us choose our used Mercedes’ and we felt we got a good deal including the option of Gap insurance and a service plan