Michael Marcham went above and beyond and was very efficient. Thank you
Verified User
•
Aug 30, 2022
4.0/5
4.0/5
Whilst there were some issues that got resolved the team involved did they're best to resolve them in a timely manner and in a way did not impact myself greatly. All in all even with these issues the process from start to driving my new car away was 43 hours, which was great..
Verified User
•
Aug 30, 2022
5.0/5
5.0/5
Although I have a Service Plan this was not recognized when I tried to book online. Could someone please fix this to enable me to book my next service online.
Verified User
•
Aug 29, 2022
5.0/5
5.0/5
Always found you very good.Dexter Swain in particular is excellent .
Verified User
•
Aug 28, 2022
5.0/5
5.0/5
Many thanks
Verified User
•
Aug 25, 2022
5.0/5
5.0/5
No all perfect
Verified User
•
Aug 24, 2022
5.0/5
5.0/5
No thanks
Verified User
•
Aug 23, 2022
5.0/5
5.0/5
N/A
Verified User
•
Aug 23, 2022
4.0/5
4.0/5
The dealership operated efficiently and with the usual good service.For the second time, I booked the service in response to a message that came up on screen in the car. I called to book through Mercedes Me and once again nothing happened. I called again and again nothing happened. Eventually I called the dealership and this time a booking was made.I find that using the screen option in the car results in speaking to someone who does not pass the message on
Verified User
•
Aug 22, 2022
5.0/5
5.0/5
Great team at Lookers Eastbourne which makes the experience so personal. They are knowledgeable, friendly and very welcoming. The quality of the workmanship is superb and you are looked after from the time you drop the car off until collection.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Michael Marcham went above and beyond and was very efficient. Thank you
Verified User
•
Aug 30, 2022
4.0/5
4.0/5
Whilst there were some issues that got resolved the team involved did they're best to resolve them in a timely manner and in a way did not impact myself greatly. All in all even with these issues the process from start to driving my new car away was 43 hours, which was great..
Verified User
•
Aug 30, 2022
5.0/5
5.0/5
Although I have a Service Plan this was not recognized when I tried to book online. Could someone please fix this to enable me to book my next service online.
Verified User
•
Aug 29, 2022
5.0/5
5.0/5
Always found you very good.Dexter Swain in particular is excellent .
Verified User
•
Aug 28, 2022
5.0/5
5.0/5
Many thanks
Verified User
•
Aug 25, 2022
5.0/5
5.0/5
No all perfect
Verified User
•
Aug 24, 2022
5.0/5
5.0/5
No thanks
Verified User
•
Aug 23, 2022
5.0/5
5.0/5
N/A
Verified User
•
Aug 23, 2022
4.0/5
4.0/5
The dealership operated efficiently and with the usual good service.For the second time, I booked the service in response to a message that came up on screen in the car. I called to book through Mercedes Me and once again nothing happened. I called again and again nothing happened. Eventually I called the dealership and this time a booking was made.I find that using the screen option in the car results in speaking to someone who does not pass the message on
Verified User
•
Aug 22, 2022
5.0/5
5.0/5
Great team at Lookers Eastbourne which makes the experience so personal. They are knowledgeable, friendly and very welcoming. The quality of the workmanship is superb and you are looked after from the time you drop the car off until collection.