My sincere thanks to Ellie, she was very welcoming, friendly, experianced and knowledgeable. My reason for not proceeding with an order at this time is solely down to the current delay for delivery of new build vehicles which is due to a general shortage of certain components. I am in no rush and will wait until matters improve.

Very good service as always

There was some delay when we went to collect the vehicle at the end of the day, but it was resolved satisfactorily with frequent updates from service whilst we waited for the work to be completed. No complaints!

Asked rear camera to be cleaned, which it was but still blurry. Think faulty camera. Can service contact me please. Staff as always really good.

Extremely helpful staff who were very efficient - especially Gary

Cannot fault the service it was excellent

I already have a service plan in place, hence my answer to that question

Ellie was great, very knowledgeable and friendly, will be back once we have decided what we are doing

Love Mercedes of Eastbourne, been using them for years now. After trying nearer to me I wouldn’t go anywhere else. Always friendly, professional and courteous

Always looked after very well in relation to all aspects.