Patrick was superb in responding quickly and is very knowledgeable. He went out of his way to look after us and answer our questions.
Verified User
•
Apr 14, 2022
4.0/5
4.0/5
No issue with customer service. However a little confused as to why an alternative manufacturer dealership can offer you £1500.00 more for the mercedes I was looking to trade in against a car of the same value! Have decided to change brand after 10 years and 4 vehicles.
Verified User
•
Apr 13, 2022
5.0/5
5.0/5
The sales executive, Patrick Pearce, was both knowledgeable and, above all, honest in all aspects of our dealings with him.This inspires confidence that you are purchasing the correct vehicle and the correct option for financing the purchase.Importantly, on the day of collecting the vehicle, ample time is given to the handover process. This reinforces your confidence and faith that you are a much valued customer who will be looked after during the entirerity of your ownership.A job well done Lookers and Patrick Pearce.
Verified User
•
Apr 13, 2022
5.0/5
5.0/5
Patrick is a true gent, very knowledgeable and courteous. Although I didn’t buy a car this time, I hope I can buy off Patrick in the future.
Verified User
•
Apr 13, 2022
5.0/5
5.0/5
Excellent service throughout, very friendly yet totally professional, an enjoyable experience.
Verified User
•
Apr 12, 2022
5.0/5
5.0/5
Lucas was extremely helpful with my transaction and I will be in touch with him again as I get used to the car and things I don’t understand
Verified User
•
Apr 11, 2022
5.0/5
5.0/5
Carl was very professional, knowledgeable about the vehicle I was interested in I didn’t feel pressured and it was an informative and good experience
Verified User
•
Apr 8, 2022
5.0/5
5.0/5
Arran Guest from Eastbourne answered my email swiftly. He provided a video of the particular vehicle that was of interest to me. Unfortunately the vehicle did not meet my exact requirements. Arrans customer service was outstanding , courteous and highly professional. He is a credit to the company.
Verified User
•
Apr 7, 2022
5.0/5
5.0/5
Was very satisfied with customer service but unfortunately due to personal reasons I have had to cancel my order but hopefully will re order.
Verified User
•
Apr 7, 2022
5.0/5
5.0/5
The best experience i have ever had purchasing a car, all the sales team were friendly and helpful. Matthew Barnes went out of his way to make the process as smooth as possible from start to finish. Also a big thank you to Scott Willett and Ben Mackay for your help.A fantastic sales team at Eastbourne.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Patrick was superb in responding quickly and is very knowledgeable. He went out of his way to look after us and answer our questions.
Verified User
•
Apr 14, 2022
4.0/5
4.0/5
No issue with customer service. However a little confused as to why an alternative manufacturer dealership can offer you £1500.00 more for the mercedes I was looking to trade in against a car of the same value! Have decided to change brand after 10 years and 4 vehicles.
Verified User
•
Apr 13, 2022
5.0/5
5.0/5
The sales executive, Patrick Pearce, was both knowledgeable and, above all, honest in all aspects of our dealings with him.This inspires confidence that you are purchasing the correct vehicle and the correct option for financing the purchase.Importantly, on the day of collecting the vehicle, ample time is given to the handover process. This reinforces your confidence and faith that you are a much valued customer who will be looked after during the entirerity of your ownership.A job well done Lookers and Patrick Pearce.
Verified User
•
Apr 13, 2022
5.0/5
5.0/5
Patrick is a true gent, very knowledgeable and courteous. Although I didn’t buy a car this time, I hope I can buy off Patrick in the future.
Verified User
•
Apr 13, 2022
5.0/5
5.0/5
Excellent service throughout, very friendly yet totally professional, an enjoyable experience.
Verified User
•
Apr 12, 2022
5.0/5
5.0/5
Lucas was extremely helpful with my transaction and I will be in touch with him again as I get used to the car and things I don’t understand
Verified User
•
Apr 11, 2022
5.0/5
5.0/5
Carl was very professional, knowledgeable about the vehicle I was interested in I didn’t feel pressured and it was an informative and good experience
Verified User
•
Apr 8, 2022
5.0/5
5.0/5
Arran Guest from Eastbourne answered my email swiftly. He provided a video of the particular vehicle that was of interest to me. Unfortunately the vehicle did not meet my exact requirements. Arrans customer service was outstanding , courteous and highly professional. He is a credit to the company.
Verified User
•
Apr 7, 2022
5.0/5
5.0/5
Was very satisfied with customer service but unfortunately due to personal reasons I have had to cancel my order but hopefully will re order.
Verified User
•
Apr 7, 2022
5.0/5
5.0/5
The best experience i have ever had purchasing a car, all the sales team were friendly and helpful. Matthew Barnes went out of his way to make the process as smooth as possible from start to finish. Also a big thank you to Scott Willett and Ben Mackay for your help.A fantastic sales team at Eastbourne.