Lucas was outstanding. Very knowledgable, charming and didn't pressurise us at all. We agreed to by a car but changed our minds later on - this was no reflection on Lucas. We just found something closer to what we wanted and you didn’t have a match at the time. If we could have bought a car from Lucas we would have done. You should promote him!

I cannot commend Eastbourne Branch staff more highly for their very professional skills, helpfulness and knowledge.Having now owned 4 new cars and been delighted with every aspect of Branch Operations since 2008 I look forward to a long continued relationship. ( The Grim Reaper and cash permitting! )

A very positive experience and would definitely return to purchase a private household vehicle in the future. I have chosen the car test driven for my company car, unfortunately I didn't have the option to choose this dealership which I would have if able.

Reception staff very helpful excellent service

Dexta and the service team really helped me out in some very difficult personal circumstances. They kept me informed with the repair work to my car got it back to me as quickly as they could.

I do object to the next box whereby one has to agree to the right to publish or share my feedback. It suggests there is an option of yes or no, but unless one ticks the box one is unable to submit the return.If you only want to know if ones opinion can be shared say so and one would have the option not to answer your survey. Please answer this.

Matt Fear has been excellent all the way through. It's been a great experience dealing with a professional showroom and staff. There is one issue with the car which is the boot cover and net is missing which he is trying to source which is essential for an estate car. Once that is sorted, it would have been an excellent service all round.

Your sales person Patrick Pearce was very professional he was extremely helpful, and was one of the main reasons we gave a 5 star on everything. He is a credit to your company.

My car returned to me with a dashboard warning light that had not been there previously! I've been told that this is coincidental but I am not so sure. Ongoing.

Patrick was an absolute professional, helpful & very knowledgeable. Allowing me to fully understand the GLE and answering all my questions making my experience of Mercedes a very pleasurable one. Thank you so much Patrick :-)