A little disappointed car was returned with incorrect tyre pressures on the front wheels. At my request tyres were changed front to back. Rear tyre pressures had been lowered correctly however front nearside pressure was 1.90,bar, front offside was 1.95 bar. Should have been2.30 bar. got a few miles down the road when the warning came up on the dash.
Verified User
•
Jan 23, 2022
4.0/5
4.0/5
Resealing of off side rear wheel which was losing tyre pressure was not carried out,and the car was returned in a filthy state,worse when when it taken.In the 20 years I have used Lookers Eastbourn it was always washed & hoovered before return.The reason for return is I have to have a new alloy wheel fitted to the rear.Is this a Mercedes fault with alloy wheels as I had to to have 3 fitted to my previous new Mercedes.I await your comments on this matter.
Verified User
•
Jan 22, 2022
4.0/5
4.0/5
Video commentary was to quick and hard to follow, I felt rushed, usable to comprehend and absorb the information.
Verified User
•
Jan 22, 2022
5.0/5
5.0/5
No
Verified User
•
Jan 21, 2022
5.0/5
5.0/5
No real problems and your Sales Executive, Luke Potter, was extremely helpful and even visited me at home to complete the paperwork since he lives near my home address. The car goes well and I have mastered most of the controls which, nowadays, are quite complicated for older drivers.
Verified User
•
Jan 21, 2022
5.0/5
5.0/5
Very professional staff an excellence service and a happy customer
Verified User
•
Jan 21, 2022
5.0/5
5.0/5
Did what you set out to do
Verified User
•
Jan 21, 2022
5.0/5
5.0/5
An excellent, friendly service.
Verified User
•
Jan 20, 2022
5.0/5
5.0/5
Matt Fear is a great asset to Mercedes. He deserves recognition.
Verified User
•
Jan 20, 2022
5.0/5
5.0/5
This is the 2nd time I have got a car from Lookers Pevensey and both times I have dealt with Arran. His customer service is outstanding. He goes above and beyond to help you secure the car of your choice.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
A little disappointed car was returned with incorrect tyre pressures on the front wheels. At my request tyres were changed front to back. Rear tyre pressures had been lowered correctly however front nearside pressure was 1.90,bar, front offside was 1.95 bar. Should have been2.30 bar. got a few miles down the road when the warning came up on the dash.
Verified User
•
Jan 23, 2022
4.0/5
4.0/5
Resealing of off side rear wheel which was losing tyre pressure was not carried out,and the car was returned in a filthy state,worse when when it taken.In the 20 years I have used Lookers Eastbourn it was always washed & hoovered before return.The reason for return is I have to have a new alloy wheel fitted to the rear.Is this a Mercedes fault with alloy wheels as I had to to have 3 fitted to my previous new Mercedes.I await your comments on this matter.
Verified User
•
Jan 22, 2022
4.0/5
4.0/5
Video commentary was to quick and hard to follow, I felt rushed, usable to comprehend and absorb the information.
Verified User
•
Jan 22, 2022
5.0/5
5.0/5
No
Verified User
•
Jan 21, 2022
5.0/5
5.0/5
No real problems and your Sales Executive, Luke Potter, was extremely helpful and even visited me at home to complete the paperwork since he lives near my home address. The car goes well and I have mastered most of the controls which, nowadays, are quite complicated for older drivers.
Verified User
•
Jan 21, 2022
5.0/5
5.0/5
Very professional staff an excellence service and a happy customer
Verified User
•
Jan 21, 2022
5.0/5
5.0/5
Did what you set out to do
Verified User
•
Jan 21, 2022
5.0/5
5.0/5
An excellent, friendly service.
Verified User
•
Jan 20, 2022
5.0/5
5.0/5
Matt Fear is a great asset to Mercedes. He deserves recognition.
Verified User
•
Jan 20, 2022
5.0/5
5.0/5
This is the 2nd time I have got a car from Lookers Pevensey and both times I have dealt with Arran. His customer service is outstanding. He goes above and beyond to help you secure the car of your choice.