A little disappointed car was returned with incorrect tyre pressures on the front wheels. At my request tyres were changed front to back. Rear tyre pressures had been lowered correctly however front nearside pressure was 1.90,bar, front offside was 1.95 bar. Should have been2.30 bar. got a few miles down the road when the warning came up on the dash.

Resealing of off side rear wheel which was losing tyre pressure was not carried out,and the car was returned in a filthy state,worse when when it taken.In the 20 years I have used Lookers Eastbourn it was always washed & hoovered before return.The reason for return is I have to have a new alloy wheel fitted to the rear.Is this a Mercedes fault with alloy wheels as I had to to have 3 fitted to my previous new Mercedes.I await your comments on this matter.

Video commentary was to quick and hard to follow, I felt rushed, usable to comprehend and absorb the information.

No

No real problems and your Sales Executive, Luke Potter, was extremely helpful and even visited me at home to complete the paperwork since he lives near my home address. The car goes well and I have mastered most of the controls which, nowadays, are quite complicated for older drivers.

Very professional staff an excellence service and a happy customer

Did what you set out to do

An excellent, friendly service.

Matt Fear is a great asset to Mercedes. He deserves recognition.

This is the 2nd time I have got a car from Lookers Pevensey and both times I have dealt with Arran. His customer service is outstanding. He goes above and beyond to help you secure the car of your choice.