Very friendly staff. Quick and easy. Explained everything clearly prior to buying the car.
Verified User
•
Aug 13, 2020
4.0/5
4.0/5
Service post- lockdown did not have the usual Mercedes panache. I expect the service to have been as professional and as meticulous as before lockdown, but the overall presentation lacked the usual style and courtesy of a high end company (I had been a Jaguar owner for 12 years before changing to Mercedes). I had to hire a taxi for delivery and collection and the car was not valeted after the service. I hope the usual Mercedes service is resumed as soon as possible.
Verified User
•
Aug 10, 2020
5.0/5
5.0/5
As usual, excellent customer service under very challenging C-Virus conditions. All work carried out efficiently which was enhanced by being no-cost warrantied/recalled work..!! Additional customer parking would be an advantage but the, emailed, video'd initial inspection is a valued addition. Not my first or my last visit to this dealership, well done..
Verified User
•
Aug 10, 2020
5.0/5
5.0/5
good service
Verified User
•
Aug 5, 2020
5.0/5
5.0/5
Excellent service as usual
Verified User
•
Aug 3, 2020
5.0/5
5.0/5
Friendly and knowledgeable.
Verified User
•
Aug 3, 2020
5.0/5
5.0/5
Very good service very friendly staff and helpful
Verified User
•
Jul 30, 2020
5.0/5
5.0/5
Very helpful and efficient service!
Verified User
•
Jul 29, 2020
5.0/5
5.0/5
The handover was carried out with infinite care . patience, and expertise; we could not have wished for a better or happier process, thank you.
Verified User
•
Jul 29, 2020
5.0/5
5.0/5
Very good service and very helpful in spite of the problems COVID 19 is making well done to the staff R H
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Very friendly staff. Quick and easy. Explained everything clearly prior to buying the car.
Verified User
•
Aug 13, 2020
4.0/5
4.0/5
Service post- lockdown did not have the usual Mercedes panache. I expect the service to have been as professional and as meticulous as before lockdown, but the overall presentation lacked the usual style and courtesy of a high end company (I had been a Jaguar owner for 12 years before changing to Mercedes). I had to hire a taxi for delivery and collection and the car was not valeted after the service. I hope the usual Mercedes service is resumed as soon as possible.
Verified User
•
Aug 10, 2020
5.0/5
5.0/5
As usual, excellent customer service under very challenging C-Virus conditions. All work carried out efficiently which was enhanced by being no-cost warrantied/recalled work..!! Additional customer parking would be an advantage but the, emailed, video'd initial inspection is a valued addition. Not my first or my last visit to this dealership, well done..
Verified User
•
Aug 10, 2020
5.0/5
5.0/5
good service
Verified User
•
Aug 5, 2020
5.0/5
5.0/5
Excellent service as usual
Verified User
•
Aug 3, 2020
5.0/5
5.0/5
Friendly and knowledgeable.
Verified User
•
Aug 3, 2020
5.0/5
5.0/5
Very good service very friendly staff and helpful
Verified User
•
Jul 30, 2020
5.0/5
5.0/5
Very helpful and efficient service!
Verified User
•
Jul 29, 2020
5.0/5
5.0/5
The handover was carried out with infinite care . patience, and expertise; we could not have wished for a better or happier process, thank you.
Verified User
•
Jul 29, 2020
5.0/5
5.0/5
Very good service and very helpful in spite of the problems COVID 19 is making well done to the staff R H