From first greeting at reception through the whole process of booking my car in and being shown the courtesy car I couldn’t have wished for better service.

Very satisfied with the service I received as usual

Very professional

They are helpful

No following whatsoever all information provides to the dealership to proceed with a purchase and part exchange and absolutely no return from them at all. I have now purchased a new BMW as they werenrhe absolute opposite and hit the sale, I even made a 2nd enquiry about a different car and was given the same little video yet not one connection was made that I was still waiting for information on thy 1st car was looking to buy!

A terrible experience that ended up with you losing a cash sale for a few litres of oil and a filter!!!!!

Good welcome and demo of cars

Your sales person didn’t listen, interrupted and when I asked them about my car being serviced last week but the mechanics didn’t reset the car computer - which keeps saying service due - he said he couldn’t help as there were no service people in. I would have expected him to take a note and pass it to them the next day rather than leave it for me to follow up and also being told you’re only down the road so pop in wasn’t helpful.

No one called me regarding the vehicle I have enquired

I arranged a test drive on Friday having visited on Tuesday. I found the salesman was no longer with the company nobody knew I was coming and the car I was to test was not there. The staff helped as much as they could and found me a similiar car to test.