Overall not pleased with the sales team and the car as it has been in so many times since purchasing it last October.However the five stars goes to Michael Marcham the service manager in Eastbourne for his all round excellent customer service.
Verified User
•
Jul 5, 2024
5.0/5
5.0/5
Everything went smoothly
Verified User
•
Jul 5, 2024
4.0/5
4.0/5
All good although complimentary valet could have been slightly better
Verified User
•
Jul 4, 2024
5.0/5
5.0/5
Best Service for a old Girl ( That is the Car )
Verified User
•
Jul 4, 2024
5.0/5
5.0/5
Extremely professional and efficient. I was kept updated on the MOT and service by Will Foster and Hannah Blackman during the day.
Verified User
•
Jul 4, 2024
5.0/5
5.0/5
I have been with you for 15 years and had first class service but I do not know why I cannot use my Visa card over the telephone, so I drove eight miles the next day to pay the bill. Is there any chance this could be changed please. This is the only complaint. Regards, R Stump.
Verified User
•
Jul 4, 2024
5.0/5
5.0/5
All the service team are great. Hannah is delectable , Nick is hench, clearly getting his gains, Mike is a bit slow but a bit like a lovable badger. The service manager Chris is the best, always has time to talk and he clearly knows how to get his band playing the same tune
Verified User
•
Jul 4, 2024
5.0/5
5.0/5
Great service - very polite lady.
Verified User
•
Jul 4, 2024
5.0/5
5.0/5
Assistance from your team
Verified User
•
Jul 3, 2024
5.0/5
5.0/5
Staff were very professional and well organised a credit to your business
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Overall not pleased with the sales team and the car as it has been in so many times since purchasing it last October.However the five stars goes to Michael Marcham the service manager in Eastbourne for his all round excellent customer service.
Verified User
•
Jul 5, 2024
5.0/5
5.0/5
Everything went smoothly
Verified User
•
Jul 5, 2024
4.0/5
4.0/5
All good although complimentary valet could have been slightly better
Verified User
•
Jul 4, 2024
5.0/5
5.0/5
Best Service for a old Girl ( That is the Car )
Verified User
•
Jul 4, 2024
5.0/5
5.0/5
Extremely professional and efficient. I was kept updated on the MOT and service by Will Foster and Hannah Blackman during the day.
Verified User
•
Jul 4, 2024
5.0/5
5.0/5
I have been with you for 15 years and had first class service but I do not know why I cannot use my Visa card over the telephone, so I drove eight miles the next day to pay the bill. Is there any chance this could be changed please. This is the only complaint. Regards, R Stump.
Verified User
•
Jul 4, 2024
5.0/5
5.0/5
All the service team are great. Hannah is delectable , Nick is hench, clearly getting his gains, Mike is a bit slow but a bit like a lovable badger. The service manager Chris is the best, always has time to talk and he clearly knows how to get his band playing the same tune
Verified User
•
Jul 4, 2024
5.0/5
5.0/5
Great service - very polite lady.
Verified User
•
Jul 4, 2024
5.0/5
5.0/5
Assistance from your team
Verified User
•
Jul 3, 2024
5.0/5
5.0/5
Staff were very professional and well organised a credit to your business