I called twice in the last week to ask about some offers.No response
Verified User
•
Jan 9, 2026
All went as well as expected with the exception of the under car video. It's taken in a workshop so not surprisingly there is background noise which on this occasion prevented me hearing the commentary. This is somewhat magnified by the fact that I am very hard of hearing.Also a telephone message left for me was dictated at such speed that I could not properly understand the message. Again a difficulty for those of us with impaired hearing.What can you do?
Verified User
•
Jan 8, 2026
Hi, thanks for the service on Monday. I am always pleased.
Verified User
•
Jan 5, 2026
5.0/5
5.0/5
As always an excellent service and very helpful
Verified User
•
Jan 5, 2026
5.0/5
5.0/5
Fantastic cars and excellent customer service with very helpful staff
Verified User
•
Jan 5, 2026
5.0/5
5.0/5
A helpful team of Guys
Verified User
•
Jan 2, 2026
3.0/5
3.0/5
Sales executive Darren was great. Disappointed in the end result, was informed wasn’t able to use the finance supplier I had found .Had been promised 3 times a call back from managers regarding financing through lookers but never received the call.
Verified User
•
Jan 2, 2026
3.0/5
3.0/5
Staff were very helpful and responsive. However, upon reflection I came away feeling pressured to purchase a vehicle that was >25% more expensive than my original brief, and therefore that my requirements upon enquiry were not supported.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
I called twice in the last week to ask about some offers.No response
Verified User
•
Jan 9, 2026
All went as well as expected with the exception of the under car video. It's taken in a workshop so not surprisingly there is background noise which on this occasion prevented me hearing the commentary. This is somewhat magnified by the fact that I am very hard of hearing.Also a telephone message left for me was dictated at such speed that I could not properly understand the message. Again a difficulty for those of us with impaired hearing.What can you do?
Verified User
•
Jan 8, 2026
Hi, thanks for the service on Monday. I am always pleased.
Verified User
•
Jan 5, 2026
5.0/5
5.0/5
As always an excellent service and very helpful
Verified User
•
Jan 5, 2026
5.0/5
5.0/5
Fantastic cars and excellent customer service with very helpful staff
Verified User
•
Jan 5, 2026
5.0/5
5.0/5
A helpful team of Guys
Verified User
•
Jan 2, 2026
3.0/5
3.0/5
Sales executive Darren was great. Disappointed in the end result, was informed wasn’t able to use the finance supplier I had found .Had been promised 3 times a call back from managers regarding financing through lookers but never received the call.
Verified User
•
Jan 2, 2026
3.0/5
3.0/5
Staff were very helpful and responsive. However, upon reflection I came away feeling pressured to purchase a vehicle that was >25% more expensive than my original brief, and therefore that my requirements upon enquiry were not supported.