Mercedes-Benz of Eastbourne
4.7/5
4.7 /5
1,945 Verified Reviews
Eastbourne Rd, Eastbourne Road, Westham, Eastbourne, BN24 5NJ, GB
01323 465382
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,945 Verified Reviews
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5.0/5
5.0 /5
Paul Scorer was very professional and kept me up to date through the whole process.
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5.0/5
5.0 /5
Paul Scorer was so professional and friendly, as are all the members of staff I have come in contact with. Can’t recommend them highly enough.
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My service, MOT and replacement parts on 17/18 Feb 2026 was £2122.41 The engineer stated he had set the tyre pressures at 35 front,38 rear which is correct. My car was collected and returned by Mercedes. This morning when I started the car the system said check tyre pressures, I did.OSF 23 NSF 34 OSR35 OSN 37 Clearly they had not been checked.Whoever this engineer is he is not interested in his job, and it is obvious he ticks all jobs at the same time. I just hope he did not fit the new parts.Checking tyre pressures might be easy, but definitely critical. I do not expect this action when I am using Mercedes engineers. I feel let down my Mercedes Eastbourne.
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PLEASE SEE LETTER ATTACHED FOR THE FULL COMPLAINT.
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5.0/5
5.0 /5
From first greeting at reception through the whole process of booking my car in and being shown the courtesy car I couldn’t have wished for better service.
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Very satisfied with the service I received as usual
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5.0/5
5.0 /5
Very professional
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5.0/5
5.0 /5
They are helpful
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1.0/5
1.0 /5
No following whatsoever all information provides to the dealership to proceed with a purchase and part exchange and absolutely no return from them at all. I have now purchased a new BMW as they werenrhe absolute opposite and hit the sale, I even made a 2nd enquiry about a different car and was given the same little video yet not one connection was made that I was still waiting for information on thy 1st car was looking to buy!
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1.0/5
1.0 /5
A terrible experience that ended up with you losing a cash sale for a few litres of oil and a filter!!!!!