Mercedes-Benz of Eastbourne
4.7/5
4.7 /5
1,931 Verified Reviews
Eastbourne Rd, Eastbourne Road, Westham, Eastbourne, BN24 5NJ, GB
01323 465382
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,931 Verified Reviews
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2.0/5
2.0 /5
I called twice in the last week to ask about some offers.No response
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All went as well as expected with the exception of the under car video. It's taken in a workshop so not surprisingly there is background noise which on this occasion prevented me hearing the commentary. This is somewhat magnified by the fact that I am very hard of hearing.Also a telephone message left for me was dictated at such speed that I could not properly understand the message. Again a difficulty for those of us with impaired hearing.What can you do?
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Hi, thanks for the service on Monday. I am always pleased.
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5.0/5
5.0 /5
As always an excellent service and very helpful
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5.0/5
5.0 /5
Fantastic cars and excellent customer service with very helpful staff
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5.0/5
5.0 /5
A helpful team of Guys
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3.0/5
3.0 /5
Sales executive Darren was great. Disappointed in the end result, was informed wasn’t able to use the finance supplier I had found .Had been promised 3 times a call back from managers regarding financing through lookers but never received the call.
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3.0/5
3.0 /5
Staff were very helpful and responsive. However, upon reflection I came away feeling pressured to purchase a vehicle that was >25% more expensive than my original brief, and therefore that my requirements upon enquiry were not supported.
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Brilliant response to defective battery in C Class recently purchased,Hanna acted very professionally when we were told you did not have a replacement in stock.She organised a lift to our home and had the car I had bought returned to us the following day with a new battery.The car also had upgraded software and protection treatment to the rear axle, and was returned cleaned.Well done all concerned. I am glad to have dealt with Lookers Eastbourne.Best wishes.Mike Ayres
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Brilliant response to defective battery in C Class recently purchased,Hanna acted very professionally when we were told you did not have a replacement in stock.She organised a lift to our home and had the car I had bought returned to us the following day with a new battery.The car also had upgraded software and protection treatment to the rear axle, and was returned cleaned.Well done all concerned. I am glad to have dealt with Lookers Eastbourne.Best wishes.Mike Ayres