Centralised service booking felt remote and inflexible (unable to accommodate/apply discretion when I found I needed an MOT at the same visit as my service).Nick and Hannah were particularly helpful and friendly when i dropped off my car.I had to ring (and I needed three attempts to connect to Service) to check if my car was ready for pick up (it was).Pick up was fast and efficient.
Verified User
•
Mar 20, 2024
4.0/5
4.0/5
Really smooth handover, was shown how the car works inside .
Verified User
•
Mar 19, 2024
4.0/5
4.0/5
Very helpful and informative.
Verified User
•
Mar 19, 2024
5.0/5
5.0/5
The sales team were spot on with the level of service provided
Verified User
•
Mar 18, 2024
5.0/5
5.0/5
Very friendly and informative but not pushy
Verified User
•
Mar 18, 2024
4.0/5
4.0/5
Communication was good throughout the time the car was with you.I was disappointed the car had not been washed but this was done once I brought it to the attention of service staff.
Verified User
•
Mar 18, 2024
5.0/5
5.0/5
Quick and efficient.
Verified User
•
Mar 18, 2024
5.0/5
5.0/5
The care taken by Vince to make sure the car was right before he released to me was exceptional.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Centralised service booking felt remote and inflexible (unable to accommodate/apply discretion when I found I needed an MOT at the same visit as my service).Nick and Hannah were particularly helpful and friendly when i dropped off my car.I had to ring (and I needed three attempts to connect to Service) to check if my car was ready for pick up (it was).Pick up was fast and efficient.
Verified User
•
Mar 20, 2024
4.0/5
4.0/5
Really smooth handover, was shown how the car works inside .
Verified User
•
Mar 19, 2024
4.0/5
4.0/5
Very helpful and informative.
Verified User
•
Mar 19, 2024
5.0/5
5.0/5
The sales team were spot on with the level of service provided
Verified User
•
Mar 18, 2024
5.0/5
5.0/5
Very friendly and informative but not pushy
Verified User
•
Mar 18, 2024
4.0/5
4.0/5
Communication was good throughout the time the car was with you.I was disappointed the car had not been washed but this was done once I brought it to the attention of service staff.
Verified User
•
Mar 18, 2024
5.0/5
5.0/5
Quick and efficient.
Verified User
•
Mar 18, 2024
5.0/5
5.0/5
The care taken by Vince to make sure the car was right before he released to me was exceptional.