Good communication, quick service and generally made the whole thing easy and straightforward.
Verified User
•
Mar 5, 2024
5.0/5
5.0/5
Excellent we were greeted warmly by reception and very quickly passed to service department. Mike was extremely helpful as we had a problem with our car. The issue was resolved within a few days. We were kept informed throughout. Well done Mike and the team. Thank you.
Verified User
•
Mar 4, 2024
5.0/5
5.0/5
Because Lucas was very informative, didn’t pressure me in any and was very pleasant
Verified User
•
Mar 4, 2024
5.0/5
5.0/5
Darren made us feel very welcome and was really helpful with the introduction to the car.
Verified User
•
Mar 4, 2024
5.0/5
5.0/5
Alway greeted in a courteous and friendly manner
Verified User
•
Mar 4, 2024
5.0/5
5.0/5
I was expecting to pay for my first service , I did not have a service plan. I spoke with the service person Vince who offered me a service plan. This was such a great deal so I agreed to take the plan out . I was very impressed with the whole experience. I was sent a free health check video too.
Verified User
•
Mar 4, 2024
4.0/5
4.0/5
Already completed survey two days ago
Verified User
•
Mar 4, 2024
5.0/5
5.0/5
i have been in eastbourne mercedes and my car was serviced shrtest time and staff very friendlythank you
Verified User
•
Mar 4, 2024
5.0/5
5.0/5
It was easy to book, my was collected by a considerate, friendly driver. The Health Check was thorough and informative and the service and valeting excellent. The service department professional and excellent!
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Good communication, quick service and generally made the whole thing easy and straightforward.
Verified User
•
Mar 5, 2024
5.0/5
5.0/5
Excellent we were greeted warmly by reception and very quickly passed to service department. Mike was extremely helpful as we had a problem with our car. The issue was resolved within a few days. We were kept informed throughout. Well done Mike and the team. Thank you.
Verified User
•
Mar 4, 2024
5.0/5
5.0/5
Because Lucas was very informative, didn’t pressure me in any and was very pleasant
Verified User
•
Mar 4, 2024
5.0/5
5.0/5
Darren made us feel very welcome and was really helpful with the introduction to the car.
Verified User
•
Mar 4, 2024
5.0/5
5.0/5
Alway greeted in a courteous and friendly manner
Verified User
•
Mar 4, 2024
5.0/5
5.0/5
I was expecting to pay for my first service , I did not have a service plan. I spoke with the service person Vince who offered me a service plan. This was such a great deal so I agreed to take the plan out . I was very impressed with the whole experience. I was sent a free health check video too.
Verified User
•
Mar 4, 2024
4.0/5
4.0/5
Already completed survey two days ago
Verified User
•
Mar 4, 2024
5.0/5
5.0/5
i have been in eastbourne mercedes and my car was serviced shrtest time and staff very friendlythank you
Verified User
•
Mar 4, 2024
5.0/5
5.0/5
It was easy to book, my was collected by a considerate, friendly driver. The Health Check was thorough and informative and the service and valeting excellent. The service department professional and excellent!