The radio and satnav problem found quickly. However, the cost of replacing a new control unit plus card. The cost would be £1937.40 and the unit etc., have come from Germany. This is a lot of money to me as a widow. As it is the fourth MB I have purchased I am hoping a gesture of goodwill should be extended to me.
Verified User
•
Jan 22, 2024
5.0/5
5.0/5
Vehicle collected on time and returned on time in good condition.
Verified User
•
Jan 22, 2024
5.0/5
5.0/5
Welcomed by Hannah on arrival at the service desk. Explained my concerns about a couple of problems l had experienced. Said she would pass my concerns on to the correct person. Service video was helpful. On completion of work. Hannah explained to me the answers to my queries and also set up a service plan for my car.
Verified User
•
Jan 22, 2024
4.0/5
4.0/5
Polite/friendly and helpful as always. 😄
Verified User
•
Jan 19, 2024
5.0/5
5.0/5
Great people, great service!
Verified User
•
Jan 19, 2024
5.0/5
5.0/5
A great service!
Verified User
•
Jan 18, 2024
5.0/5
5.0/5
Much better experience than previous service
Verified User
•
Jan 18, 2024
5.0/5
5.0/5
Issue with the car, broke down the day before. Contacted Mercedes Eastbourne and took the car in next day. Full check and fault unknown. Great customer service by the team couldn’t ask for anything more. Thank you
Verified User
•
Jan 17, 2024
5.0/5
5.0/5
Hannah in service reception was exceptionally helpful
Verified User
•
Jan 17, 2024
5.0/5
5.0/5
Super service. Kept upto date with everything by Hannah.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
The radio and satnav problem found quickly. However, the cost of replacing a new control unit plus card. The cost would be £1937.40 and the unit etc., have come from Germany. This is a lot of money to me as a widow. As it is the fourth MB I have purchased I am hoping a gesture of goodwill should be extended to me.
Verified User
•
Jan 22, 2024
5.0/5
5.0/5
Vehicle collected on time and returned on time in good condition.
Verified User
•
Jan 22, 2024
5.0/5
5.0/5
Welcomed by Hannah on arrival at the service desk. Explained my concerns about a couple of problems l had experienced. Said she would pass my concerns on to the correct person. Service video was helpful. On completion of work. Hannah explained to me the answers to my queries and also set up a service plan for my car.
Verified User
•
Jan 22, 2024
4.0/5
4.0/5
Polite/friendly and helpful as always. 😄
Verified User
•
Jan 19, 2024
5.0/5
5.0/5
Great people, great service!
Verified User
•
Jan 19, 2024
5.0/5
5.0/5
A great service!
Verified User
•
Jan 18, 2024
5.0/5
5.0/5
Much better experience than previous service
Verified User
•
Jan 18, 2024
5.0/5
5.0/5
Issue with the car, broke down the day before. Contacted Mercedes Eastbourne and took the car in next day. Full check and fault unknown. Great customer service by the team couldn’t ask for anything more. Thank you
Verified User
•
Jan 17, 2024
5.0/5
5.0/5
Hannah in service reception was exceptionally helpful
Verified User
•
Jan 17, 2024
5.0/5
5.0/5
Super service. Kept upto date with everything by Hannah.