Mercedes-Benz of Eastbourne
4.9/5
4.9 /5
2,245 Verified Reviews
Unit 32, Mountney Bridge Business Park, Pevensey, BN24 5NJ, GB
01323 465382
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
2,245 Verified Reviews
5.0/5
5.0 /5
I recently had the pleasure of working with Paul Scorer to find my new car, and I couldn't be happier with the experience. Paul was incredibly professional and went above and beyond to assist me. His expertise and dedication were evident throughout the entire process. He listened to my needs, provided valuable insights, and helped me find the perfect car.

4.0/5
4.0 /5
Rang up and was given an appointment in just a couple of days.

5.0/5
5.0 /5
Overall happy with the service provided by Vince. However I was disappointed that the call out service provided by Mercedes had not been communicated to the garage. The service call centre was a frustrating experience with the agent lacking knowledge and a sense of urgency

5.0/5
5.0 /5
I called MB on Monday and your colleague listened to my concerns and booked me in for the next day. At the MB showroom we were given hot drinks and saw Hannah regarding the checks requested on the newly purchased car. She reassured us that the mechanic would look over the car (brakes and A/C) & called us when the car had been checked over. She then arranged a further date (10/6/24) to fully check the A/C as they could not see why it was only working on the driver side. Hannah explained clearly the policy etc regarding used car cover. We were very pleased with the service provided and reassurance that they would try their best to help solve the issue we have with the car A/C

5.0/5
5.0 /5
Very smooth. Told it would be a 40 min wait but it was 50 mins. Not a problem as was sent a video after 40 mins of the progress. Would be nice to have a few magazines or morning papers in the waiting area to pass away the time but this is only my opinion.

5.0/5
5.0 /5
Lucas was very polite and very helpful and went out of his way to help us.

5.0/5
5.0 /5
Did the job well and very friendly staff

5.0/5
5.0 /5
Paul was friendly and accommodating and have assistance when required. I was told that as a gesture of goodwill I would have tank of fuel. On checking it after leaving the dealership it was only 50% fuel.

5.0/5
5.0 /5
Lucas was very attentive nothing was to much trouble excellent sales man

5.0/5
5.0 /5
They did what they said they would on time. They pick car up on time and returned it on time washed and hoovered