Mercedes-Benz of Eastbourne
4.9/5
4.9 /5
2,245 Verified Reviews
Unit 32, Mountney Bridge Business Park, Pevensey, BN24 5NJ, GB
01323 465382
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
2,245 Verified Reviews
5.0/5
5.0 /5
Good attention on the recall especially from the Service Operative Michael.

5.0/5
5.0 /5
Friendly and professional service

5.0/5
5.0 /5
Patrick was very helpful offering a few different options

5.0/5
5.0 /5
very prompt and helpful service. Thankyou

Verified User
Apr 22, 2024
5.0/5
5.0 /5
Excellent service from Darren Barton.

5.0/5
5.0 /5
As always, the service provided was quick and efficient.

5.0/5
5.0 /5
Friendly and knowledgeable on product

4.0/5
4.0 /5
I received a great service when I visited. Darren was very helpful both during the test drive and in explaining the various purchase and other options available. In the end I need to sell my current car privately as trade in price was too low, which is the only reason I didn't proceed. On the downside, I did feel that I received too many phone calls from too many different people over 3 days, which was frustrating.

5.0/5
5.0 /5
Friendly, efficient and a personal response to my call initial call re the issue I ahd with my GL350. The Service advisor was very knowledgeable and was happy to discuss my thoughts on the problem. He listened to my safety concerns that I expressed re driving the vehicle to Eastbourne from Hastings and agreed that the safest option was to have the vehicle recovered to Eastbourne - I have RAC cover and we greed this was the best option. The vehicle was collected by the RAC and delivered the next day. The Service advisor rang me to discuss the proposed repair procedure which I was happy with. I was called later in the day with the fresults of the diagnosis and the estimated cost which I considered to be acceptable and agreed to proceed with the repair. I was advised later in the day that GL was ready for collection - I picked the GL up and was impressed by the friendly and egfficient receptionist. All in all very very good Customer Service 10/10 Thanks Bill Mills

5.0/5
5.0 /5
Hannah was friendly and efficient. Car was clean and available on time