Very courteous and efficient

Good customer services

The staff are very thorough, and always give a friendly efficient service.

Excellent customer relations and communication

Very efficient staff at Eastbourne, Mercedes.

From first contact to picking the car up, team were attentive, polite and helpful. Unlike Portslade, your valeting team seem to use clean water too!

My trusted dealership. Nice showroom with comfortable waiting area. Made to feel welcome on arrival and offered readily available quality refreshments. Really like the fact that I was allocated a dedicated service adviser who took responsibility for all communications & ensuring everything ran smoothly throughout the time my vehicle was with you. I also love the quality and availability of your loan cars which give me the opportunity of experiencing other vehicles in the range in readiness for my next purchase. Worthy of recognition is service adviser Michael Marcham for his exemplary customer service and who I consider is a true ambassador for the MB brand.

Hannah Blackmar was amazing and went above and beyond for me with all my queries and was so helpful with every question or request and sorted it so quickly and efficiently an absolute star. Only downside was the telephone number on the correspondence sent to me wasn’t valid so couldn’t return the calls when I had a request.

Great service

Very pleased with the service