Mercedes-Benz of Eastbourne
4.9/5
4.9 /5
2,245 Verified Reviews
Unit 32, Mountney Bridge Business Park, Pevensey, BN24 5NJ, GB
01323 465382
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
2,245 Verified Reviews
4.0/5
4.0 /5
Had to wait delivery for part,labour charges a lot £592, for rear brake discs and fitting sensor,but repairs done satisfactory,good and professional service from service consultant Hannah,

4.0/5
4.0 /5
Interaction with staff was superb, especially the Service Advisor Hannah. Car did not have the washer bottle topped up like previous services and the car was poorly washed

5.0/5
5.0 /5
I love you guys! You are the best!

5.0/5
5.0 /5
Excellent customer service from Ellie and Matt throughout the whole process.

4.0/5
4.0 /5
Relatively easy and comfortable experience

4.0/5
4.0 /5
The initial phone call to book was not a smooth process but apart from that, all was very good, efficient and professional.

5.0/5
5.0 /5
Always a pleasant experience visiting my local dealership, from the lady on the front desk Jane, to Hannah who dealt with my service who is always very cheery and professional, topmarks , from one of many very happy customers .

4.0/5
4.0 /5
Professional, not pushy. Loses a star for the idea that someone else in the showroom was waiting for us to test drive the car so they could .... Could what? Beat thing about that was that anyone would think I was young enough to believe that. 2 star score below is due to really poor initial phone Comms from pillar to post repeating info and all leading to us wondering if we should bother at all.

5.0/5
5.0 /5
The whole process was super slick and our Sales Manager, Paul Scorer, guided us superbly through the whole process.

5.0/5
5.0 /5
Helpful staff, I was kept updated throughout the process and offered free wash and vacuum.