Great service no problem with getting a same day appointment

Waiting 3 hours for car repair. Just to long

The service was done, but my car was given back to me with the inside of the trunk not properly reinstalled, rubber was not reset properly and the side also, with a piece of velcro just laying there I will have to take it back as I did fix the rubber but can't do the velcro

Service staff and advisor were all good. Only concern is it took 2 visits to correct a very minor problem. I feel that was an error by Mercedes corporate and not Coggin. Living an hour away it was not a good experience. I chose to go to coggin where I purchased the vehicle instead of one of the 2 dealerships locally. I may have to reconsider that choice the next time I have an issue

Communication was clear and efficiency. My area of concerns were all addressed. Now my vehicle rides smooth and good ! Thank you !

I give this place a 5 star. Great customer service and hospitality. Car was token great care of for yearly service also and the process is very convenient for anybody.

Very nice.

Service was done as requested

Quick service and excellent assistance.

Very friendly and knowledgeable sales experience with Craig and Eric.