I had a great experience buying my new Mercedes. Michele was there at every text, call and email I sent. She made me so comfortable going through the process. Matt was efficient when it came to the finance part.

It was good

Friendly, efficient, knowledgeable

Very efficient. Service advisor, Pat Ford excellent. Technician Adam Sattar excellent.

Excellent dealership. I was fortunate to work with Michel in sales and she was fantastic! Very knowledgeable about the vehicles. Also worked with Eric who was extremely efficient. Both were very patient and professional throughout the process. Glad to have been able to work wit this team. Thank you.

Great service no problem with getting a same day appointment

Waiting 3 hours for car repair. Just to long

The service was done, but my car was given back to me with the inside of the trunk not properly reinstalled, rubber was not reset properly and the side also, with a piece of velcro just laying there I will have to take it back as I did fix the rubber but can't do the velcro

Service staff and advisor were all good. Only concern is it took 2 visits to correct a very minor problem. I feel that was an error by Mercedes corporate and not Coggin. Living an hour away it was not a good experience. I chose to go to coggin where I purchased the vehicle instead of one of the 2 dealerships locally. I may have to reconsider that choice the next time I have an issue

Communication was clear and efficiency. My area of concerns were all addressed. Now my vehicle rides smooth and good ! Thank you !