service as it should be.. joe is an outstanding service representative...he positively goes the extra mile, and gives first class service

yes

excellent service. kept me apprised of status. provided rental car so that i would not have to wait

excellent Mike is a very good service manager

service advisor was knowledge of my concerns and asked follow up questions

service was done in a timely manner,service person was pleasant and courteous as usual.

it took a few days to get the diagnostics done. we're thankful that pat got it completed at the end of business on saturday and kyle got the repairs completed by wednesday morning. when we picked the car up wednesday afternoon there was a significant vibration in the engine. kyle had the mechanic recheck it. even though the engine mounts are in need of replacement, this was much more pronounced than when we brought the car in. however after the mechanic rechecked the engine, the pronounced vibration was significantly better.

barry my sales person was fantastic as always this is the fourth mercedes i purchased through him

It was pleasant experience Kyle was the person who helped me and he was very very Professional kept me updated on what was going on with my car and was very knowledgeable of his job.

It was fine