Long wait even with appointments

all good.

met with technician, because details of problem needed further explanation. corrected immediately. both service tech and vehicle tech excellent.

my service advisor is always courteous and explains the kind of service i need. my car was washed and i did not have to wait excessively.

excellent

fine but it would have been nicer is some food were available for waiting customers like other mercedes-benz dealers. disappointing.

fast and pat ford is very professional.

mercedes & me hasn't worked for over a year but realize it until i took a trip. called and made an appointment , spoke with sharon who was so very nice and so helpful. brought car in for repair and although i wasn't disappointed that i didn't get my car back for 10 days i am grateful that my service advisor scott got me a loaner car and kept me up to date every day with the progress . thank you so much scott and sharon

very easy process dan diamond is a great asset to your company. very professional.

excellent service