As usual, Jeremy treated me respect and was a great communicator. Paul went on a test drive with me and luckily the symptoms manifested themselves, clunky, hard shifting with a stuttering torque convertor and Paul was able to clearly describe what he thought was occurring and what the shop would be able to do (temporary fix) absent a resolution from Mercedes Benz. Once the work was completed the performance was as promised. Also the service coordinator was awesome when I initially called, pleasant to talk to, very understanding and accomodating. Thus far I've been very impressed with the dealerships attitude towards their customers.
Patricia
•
Sep 15, 2024
5.0/5
5.0/5
Excellent
Andreza
•
Sep 15, 2024
5.0/5
5.0/5
Was amazing they were able to get done in minutes. Thank you .
Louis
•
Sep 15, 2024
5.0/5
5.0/5
As always Jeremy Manchster made the expeience easy
As usual, Jeremy treated me respect and was a great communicator. Paul went on a test drive with me and luckily the symptoms manifested themselves, clunky, hard shifting with a stuttering torque convertor and Paul was able to clearly describe what he thought was occurring and what the shop would be able to do (temporary fix) absent a resolution from Mercedes Benz. Once the work was completed the performance was as promised. Also the service coordinator was awesome when I initially called, pleasant to talk to, very understanding and accomodating. Thus far I've been very impressed with the dealerships attitude towards their customers.
Patricia
•
Sep 15, 2024
5.0/5
5.0/5
Excellent
Andreza
•
Sep 15, 2024
5.0/5
5.0/5
Was amazing they were able to get done in minutes. Thank you .
Louis
•
Sep 15, 2024
5.0/5
5.0/5
As always Jeremy Manchster made the expeience easy