Mercedes-Benz of Gatwick
4.8/5
4.8 /5
2,119 Verified Reviews
78 Gatwick Rd, Crawley, RH10 9AW, GB
01293 590132
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
2,119 Verified Reviews
5.0/5
5.0 /5
I dealt with Scott from start to finish. Things could not of gone any smoother. I drove down from Newcastle to pick up my car forgetting it was bank Holiday opening hours this was no problem for Scott once he knew I was there he came in over an hour early and sorted me out. If Scott is a true representation of your staff then you are definitely doing something right well done. For question 3 I gave a poor score as you had a car on display in the showroom with tyre gloss on it that looked like it had been applied with a catapult!! The car did not need it and it just made the whole place look cheap. Thankfully Scott made up for it and some.

5.0/5
5.0 /5
Just an attractive immersive experience. Paticularly kind and patient salesperson.

5.0/5
5.0 /5
Sam Boyes and his team are fantastic. They go out of their way to help get the right car for us.

5.0/5
5.0 /5
Well looked after by sales team

5.0/5
5.0 /5
Ben Irving was fantastic. I didn’t end up purchasing but he was extremely friendly, attentive and went above and beyond to secure the deal. It was my fault that I cancelled the order but I would thoroughly recommend Ben.

4.0/5
4.0 /5
Smart reception and knowledgeable salesperson. I was given an hour to test drive the EQS myself. Plus there was one in the showroom Marked to. 4 as I was kept waiting15 mins for my appointment by Ben Then someone else stepped in. Also the coffee machine was broken by the person before me. Pricing was so out despite me showing the quote. I have since ordered the car elsewhere but can be persisting service the EQS at Gatwick.

5.0/5
5.0 /5
Very helpful and professional staff, was made to feel very welcome. And the cars are beautiful

5.0/5
5.0 /5
Very well looked after by Richard Wastell. Many thanks and would thoroughly recommend.

4.0/5
4.0 /5
The reception l got from Scott the sales person was good.

5.0/5
5.0 /5
Great communications and follow up by Justin Forrest