Mercedes-Benz of Gatwick
4.8/5
4.8 /5
2,100 Verified Reviews
78 Gatwick Rd, Crawley, RH10 9AW, GB
01293 590132
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
2,100 Verified Reviews
5.0/5
5.0 /5
My whole experience with Ben and Scott was smooth and courteous

5.0/5
5.0 /5
I took my car to do service in Gatwick MB. Allow me to mention Peter Bexley ( service advisor ) is truly helpful. Not only he has a great communication with clients and he is a very nice person. Seriously not every service advisor will sit next to you and treat you like a friend. And he did that many times. Not to mention he has the emails promptly replied. For the environment, the newly built lounge is excellent. Neat, clean, spacious, stylish and most importantly the seat is comfortable, I’ve been sitting on those buffalo leather seat for more than 4 hours, no back pain no issue with it. The front desk staff also kindly walked me to the coffee area as it is repositioned. Overall, 10/10 🌟

5.0/5
5.0 /5
Work was completed within agreed timescales and the car was spotless when I collected it. Complimentary vehicle heath check was a nice touch

5.0/5
5.0 /5
very impressed

5.0/5
5.0 /5
Excellent communication between the salesman Matt and everyone else in company. Extremely friendly and helpful service. I had been looking for a car for around 5 months enquiry at different Mercedes branches and Matt was by far the most helpful, efficient and friendly person.

5.0/5
5.0 /5
The dealership was very clean and well laid out and organised. We were welcomed and met with very friendly staff and offered every comfort.

5.0/5
5.0 /5
First class friendly professional service. Exceptional. Would definitely recommend

5.0/5
5.0 /5
Excellent as usual

5.0/5
5.0 /5
I purchased a new Mercedes GLC Premium Plus as there was a great insensitive package running. Matt McGrath and Sam Boyes were great, extremely helpful and knew the product. The thing I appreciated is that there was absolutely no hard sell. In fact, it was totally the opposite, the encouraged me to take my time to choose the correct model and test drove the car twice. The handover by Matt was very intuitive and not rushed. 10 out 10 for a seamless and enjoyable experience.

5.0/5
5.0 /5
Customer service exceptional, felt like I was treated very well