Mercedes-Benz of Gatwick
4.8/5
4.8 /5
2,150 Verified Reviews
78 Gatwick Rd, Crawley, Crawley, RH10 9AW, GB
01293 590132
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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2,150 Verified Reviews
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1.0/5
1.0 /5
You promised a test drive and after multiple attempts you failed and left me with no info and unable to buy a car from you
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5.0/5
5.0 /5
Great service
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5.0/5
5.0 /5
Very good service and good product knowledge
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1.0/5
1.0 /5
After the initial contact and pictures of my part change send never got a price on email only one call Which I was in a meeting then email saying I can speak on email all day and never heard back. Do you want my business?
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5.0/5
5.0 /5
Isabella Lucas was excellent. Her product knowledge and passion for cars was clear. We would of bought the vehicle but it was 10k over our budget. Nothing we could do about it even when number crunching it was just a little to far for us. I will have an AMG GT one day.
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2.0/5
2.0 /5
Because i was contacted by a salesman and i had to change the appointment and was never had any response back.
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1.0/5
1.0 /5
Please see my emails of complaint sent 10 or 11 Oct25 concerning Lookers chasing me after a casual view of available vehicles anx my more serious complaint about communication from Lookers Eastbourne soliciting me to book a service when a boolingniscalrradymin your central.system I bought car from.Eastbourne but never serviced there in 3 years. MY REQUEST TO REMOVE MY NAME FROM EASTBOURNE WAS REFUSED. "YOU BOUGHT CAR THERE WO YOU ARE AN EASTBOURNE CUSTOMER AND CAN'T BE CGSNGED. Can only remove you from ALL service reminders. Not an issue for Gatwick but MSJOR PROBLEM FOR ME IN.LOOKERS SYSTEMS
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1.0/5
1.0 /5
Keeping the cars available online for a number of days despite being sold and wasting time. Also not listening what customer wants to do and lack of empathy.
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2.0/5
2.0 /5
We were being sold a car we did not want. We said we did. It want a white car and the sales person agreed white and black did not match. However the only car available to us was white. The sales person went in to say it is a lovely colour and the white and black contrast looks amazing.
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5.0/5
5.0 /5
Quick response to My enquiry