Mercedes-Benz of Gatwick
4.5/5
4.5 /5
1,978 Verified Reviews
78 Gatwick Rd, Crawley, Crawley, RH10 9AW, GB
01293 590132
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,978 Verified Reviews
5.0/5
5.0 /5
Philip and Scott dealt with my purchase very well from the start to the car been delivered

5.0/5
5.0 /5
Very pleased with the service on this occasion.Interestingly when this car came to you in November and you, frustratingly took a month to repair the fault, I wasn’t offered the opportunity to review my experience. Curious.

5.0/5
5.0 /5
I thought it was very fair of Mercedes to cover the cost of the fault/part, the car was out of warranty but had only covered 14,000 miles. Jamie at the service department was extremely helpful and kept me updated on the progress as I had opted to wait whilst the work was carried out. Well done Mercedes excellent customer service !

5.0/5
5.0 /5
Professional, quick and courteous

5.0/5
5.0 /5
Jamie was excellent as always.

5.0/5
5.0 /5
Jamie is always very friendly and a pleasure to deal with.

5.0/5
5.0 /5
Fantastic service. My car is under a warranty which I highly recommend you purchase. Offered a courtesy car for the day so I didn’t have to wait. They do a video walk around which they send to you which I found very useful.

5.0/5
5.0 /5
Very helpful im very happy.

5.0/5
5.0 /5
Very efficient and friendly staff

5.0/5
5.0 /5
Thank you all for a fantastic service. The GLC 300 arrived for service and mot, the problem was with the gearbox and clutch which did not behave correctly, the car was kept over night for further tests and rectification. The next day I drove the car it was incredibly smooth, the gear changes and clutch bite were all spot on. Thanks to all your staff.Mike and Anne Bonham.