Anika was amazing

Very helpful with a trick situation

The parts department were incredibly helpful in finding the correct parts for my old E Class and wasn't ridiculously priced! 10/10!

Jamie was very helpful and answered all of my questions professionally and quickly.

Dealt with Gavin, he was fantastic, kept me upto date with what was happening with my vehicle, he is a credit to your company

Contact with service was difficult. onsite contact was good with staff being helpful and polite.Still waiting for details of service plan as requested

Dealt with Brijesh initially for sale and then later with John Piller on collection of vehicle due to annual leave. Both individuals professional, friendly and knowledgeable. I also had prompt help from a couple of others on the sales team/reception with general queries during my visits. I realise that the Marco Polo Camper is an unusual vehicle and difficult for all of us to understand completely the "living accommodation" aspects but support was very helpful indeed considering this. I feel confident that if I do have any queries they will be addressed and I will have continued support from them and the Gatwick site. Really happy with the vehicle and all contacts to date and would definitely recommend Lookers based on this.

Throughout our contact with Mercedes-Benz of Gatwick, Scott Chappell gave us a first class service and we would highly recommend him.

Have had 3 Mercedes last 10 years decided to have a change also as limited small cars to chose from.

Communication as to when the car is ready could be better.