Mercedes-Benz of Gatwick
4.8/5
4.8 /5
2,176 Verified Reviews
78 Gatwick Rd, Crawley, Crawley, RH10 9AW, GB
01293 590132
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
2,176 Verified Reviews
5.0/5
5.0 /5
First class in all aspects

1.0/5
1.0 /5
I was told the car came with a Mercedes main dealer history and will come with approved used 1 year Mercedes Warranty on that basis I made an appointment and drove long way to see car upon arrival the service history was confirmed. When I return from test drive and wanting to buy I was told it did not have a main dealer history and warranty was 3 months ?..Perjury is not the way to sell cars . Also sales manger would not stand by 1 year warranty. Having being offered ?.

2.0/5
2.0 /5
Poor salesman experience. Did not listen to ,or understand my needs. Vehicle poorly presented and not cleaned.

5.0/5
5.0 /5
Very helpful advice from the sales rep and information on the EQB and future card coming from Mercedes

5.0/5
5.0 /5
Scott was excellent and very patient whilst we discussed options. We were early on in our enquiry process as I’m awaiting a vehicle rejection request on our current non-Mercedes. We’re still waiting a decision which is why we’ve hauled enquiries at this stage

2.0/5
2.0 /5
Salesman & manager very professional and polite although Mercedes Gatwick have had the car for sale for 5 months and as a good will gesture only £500 discount was available, I offered to buy the car for a little less than it was advertised at but I was refused so travelled the 1 and a half hour journey back home, even after a month later the car is still up for sale although I have now purchased another Mercedes. I have used Lookers in the past and found a car but unfortunately not on this occasion .

4.0/5
4.0 /5
Very helpful consultant in a relaxed atmosphere

5.0/5
5.0 /5
Justin was so very helpful with excellent response times

5.0/5
5.0 /5
The salesman was polite, interested in assisting me and knowledgeable about the vehicles

5.0/5
5.0 /5
Helpful salesman and very responsive to any enquiries. I had a test driven found out everything I needed to know