Salesman was helpful and nothing was to much trouble

Well I wanted the eqe250+ but I could not get the colour I like so just have to wait so the sells person said

Everyone was very helpful and answered all my questions

Scott Andrews was my contact point at Lookers Gatwick. He was extremely helpful and professional throughout the entire process. Arranged for me to have nearly 1 hour for the test drive - allowing me to gain experience of the car in a wide variety of driving conditions. Excellent

Scott was very responsive to my enquiry.

Popped in on the off chance of seeing a new electric Mercedes. Was looked after really well by reception and, especially, James in sales. Made to feel very welcome. Sadly, the car was not for me but will definitely return in the future.

Scott has been exceptional in his communication since my first enquiry, and was immediately on hand during both my visits

I dealt with Scott from start to finish. Things could not of gone any smoother. I drove down from Newcastle to pick up my car forgetting it was bank Holiday opening hours this was no problem for Scott once he knew I was there he came in over an hour early and sorted me out. If Scott is a true representation of your staff then you are definitely doing something right well done. For question 3 I gave a poor score as you had a car on display in the showroom with tyre gloss on it that looked like it had been applied with a catapult!! The car did not need it and it just made the whole place look cheap. Thankfully Scott made up for it and some.

Just an attractive immersive experience. Paticularly kind and patient salesperson.

Sam Boyes and his team are fantastic. They go out of their way to help get the right car for us.