They never call back if you do need help with the new purchase, once you have the car any problem is your problem.XxI have reached out to you multiple times about the scratched windshield repair, it is my mistake to expect the best service from Mercedez Benz, and maybe some empathy.You got your money from the purchase so the damaged windshield repair when I bought it,is now my problem.My experience for sure after 40 years buying cars, you are the worse seller ever.

Pleasant and professional.

I got some very good analysis from service advisor Stephen Lopes about preventive work that needed to be done. Flagship was able to arrange a loaner vehicle while my s550 coupe was being worked on. Also, check-in advisor Guy let me know about an unknown-to-me crack in my rear windshield which was replaced while my car was at Flagship. All in all this was a very satisfactory experience which I have come to expect from Flagship.

Louis was fantastic!

Great. Thanks to Lemuel. Very knowledgeable and helpful.

Great experience with Julia again. …as always.

Great experience with Dumitri. Knowledgeable and attentive

Everyone @ Mercedes-Benz Lynnfield was warm, welcoming and helpful! Darren Wang was an exceptional and professional sales associate.

Sean Bresnahan is always a pleasure to work with. we’ve dealt with him for nearly 10 years and he is the reason we go to Flagship Motors rather than Sudbury which we live down the street from. Chea was also a pleasure to work with and kindly helped me program my car with one of the settings when I came home.

Service was good. Service rep was helpful. Price was insane.