Sale representative Bahvik was very helpful and showing a lot considerations from customer's aspect and willingness to try to accommodate us getting the best deal he possibly can.

the young lady was very helpful

I filled in the online form with my details, the date and time, and the car I was interested in. I then received a call where I had to explain everything again and try to remember the date I had chosen. Even after that conversation—and agreeing on a date and time—I never received any confirmation that I was actually booked in. Because of that, I didn’t go. No one contacted me to check whether I was still coming or to follow up on why I didn’t show up. It seems the online form and the phone call weren’t enough to properly book a test drive. Other car brands have done a much better job

Positive and very responsive. Ola was great

Took a deposit for a car but wasn’t able to get it due to finance rejection. Can I get my deposit back

Phone back straight way was very helpful

Fantastic service from the team at Mercedes

Sales assistant took almost a week to come back so we went to another dealership

Sales guy David was excellent, courteous, friendly and professional, got me a C300 to test drive. I decided to stay with my BMW but very pleased with the service here.

I wasn't aware I could reserve a car while making ongoing enquiries. I had made it clear I was very interested in it, and as a result missed out on it.