Our initial experience with a member of the reception staff - Janet - set the tone for the whole of the experience. Our sales executive, Tom , could not have been more helpful. He was knowledgeable about the product, and after the handover, contacted us to see if we had any queries about the car. A pleasant experience for us.

Ashley was really helpful

My experience with Mercedes was excellent ,and Richard Rapeley was very helpful knowledgeable and attentive to my requirements. I am very pleased with my new car .

I spoke with Tom Bassett from the first moment of interest. I lucked out, Tom was attentive and extremely helpful when dealing with every aspect of the process, especially considering everything was done over the phone. I had regular updates from Tom and I didn't feel pushed at any stage of the buying process. I collected the car from Tom and had a thorough walk through. In person Tom is professional, courteous and friendly and I look forward to dealing with him in the future. And to Tom - "Thanks Tom, I appreciate you going out of your way for me to come and collect too! Very impressed!"

Sam was great!

Jason Golding handled my enquiry from start to finish - From me walking in without a booking on Thursday morning, to allowing me a test drive straight away, to giving me a deal that I was happy with, to arranging for the vehicle to be valeted, charged and prepared for sale same day following agreement on the Friday morning, to staying late to show my wife and I around the controls and gadgets in the vehicle - Overall fantastic service. Thankyou.

Keep up the good work. Thanks!

Richard Ripley was knowledgeable about the product ( electric car) which gave us considerable confidence that we were making the right choice. Attentive but not pushy. An all round pleasure to deal with them.

Ashley was very helpful on collection of our car , but I must say Tanjit was an exceptional sales person going to great lengths to sell me the car

Simon Lewis was outstanding .... we felt very safe in his hands as he was so knowledgeable and helpful.