Cecily was excellentSeamless service

I was still getting reminders to book the service after I had booked it.I was given four different quotes for the repair work needed, all for significantly different amounts. You need a more reliable means of quoting that is readily available to your staff.

Very pleased with the hole procedure thank you

Thank you to Taranjit , he has been great from start to finishVery approachable and he understands his customer needs and make sure we left happy,A pleasure to have met Taranjitall the very best

I would like to add further, Jason Golding was the sales executive with whom I made initial contact, and throughout the entire process.More importantly what is key to me when I deal with anyone is the person who I am talking to has to be a good listener, after all of your not listening to the customer you have a communication breakdown.It’s not about selling a product or a service its to do with professionalism. During the time at the branch and over the telephone the communication was excellent, discussions and working towards a plan that suited my requirements was to a high standard.It’s not all about putting money in the tills, its about customer retention after all without them you don’t have a business.On that note all I can say is well done to Jason and keep up the great work.

Ashley Hook : from Maidstone was excellent in all issues regarding the car etcA credit to mercedesThank you

I was served by Tom Bassett and he explained everything clearly and provide good communication during the process.

Taranjit is always very helpful. I am happy with Lookers Mercedes Maidstone.

Thank u so much for u kindness

My wife and I are quite happy with the dealership. Iain is a great manager, Taranjit the sales executive is wonderful. They both always make my family feel welcome. We bought 2 cars in 2020, we have gone to buy / upgrade to another 2 cars this year. Wonderful team. Very helpful people. I would always patronise as long as Taranjit is there and I would recommend to family and friends. I introduced my cousin to Taranjit, she was not disappointed.