Easy to book and knowledgeable staff. Vehicle serviced plus updates done to cure a few minor issues. Maidstone is not our local dealer but we continue to use them as excellent service.

We had expected the vehicle to be serviced at the Ashford facility, but as collection and return was arranged, it was not an issue. Both collection and return were carried out in a friendly and helpful manner. The health check report was clear, and presented well, and the telephone advise of completion was also friendly and polite Thank you and well done.

T

Great experience. Agent was very nice and polite. Provided me with all the information I have requested. Will definitely recommend your branch.

Brilliant customer service. Made to feel we were a valued customer and after care follow up calls have made this purchase easy and enjoyable.

The attention to detail and customer service was excellent. Care and time was taken to ensure we arrived at a cost I was happy to progress with.

Good performance but only 4 stars as vehicle returned without being cleaned or valeted.

David at Lookers Mercedes in Maidstone was extremely helpful and efficient at setting me up with my new car.

The service I got was outstanding, high level of professionalism from both Rachel and Steve at the front. Also the guys in service especially Chris advising me of my tyres. Proper service you would expect, was brilliant!

Helpful and efficient. Thank you.