Mercedes-Benz of Maidstone
4.8/5
4.8 /5
1,684 Verified Reviews
Bircholt Rd, Maidstone, Maidstone, ME15 9YN, GB
01622 607992
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,684 Verified Reviews
1.0/5
1.0 /5
Absolute waste of time I was promised some quotes the guy was quite rude to me on the phone saying I couldn’t really afford the car without getting a proper explanation of my circumstances. I would not recommend these people at all.

5.0/5
5.0 /5
The young lady who I was dealing with was excellent she went extra mile answered all my questions we would have purchased a car love the car. I was a present for my wife. Unfortunately he wanted to physically see it. I know that she had seen it she would’ve said yes But sadly it was too far to travel. I wish you and that young lady who dealt with us all the very very best unfortunate the distance which is too far if you could’ve got it to another one of your garages within 100 miles of ourselves it’s more than certain we would be owning a new car. Good luck moving forward.

1.0/5
1.0 /5
disgusted by your services of your departments not talking to each other & sending a default notice on Christmas Eve when I've been in constant contact with your company & given a deadline but decided to sent this anyway - so much for looking after your loyal customers - absolutely appalling would give -zero stars if I could

5.0/5
5.0 /5
Good knowledgeable support easily on hand.

5.0/5
5.0 /5
Sales assistant are good very professionally.

3.0/5
3.0 /5
The representative I met on site was really good and very helpful. I was told there was no rush to get back to me, however I haven’t heard anything since — not even a holding or courtesy email.

1.0/5
1.0 /5
Your warranty is not good,I pull out because of warranty.

5.0/5
5.0 /5
Sale representative Bahvik was very helpful and showing a lot considerations from customer's aspect and willingness to try to accommodate us getting the best deal he possibly can.

5.0/5
5.0 /5
the young lady was very helpful

1.0/5
1.0 /5
I filled in the online form with my details, the date and time, and the car I was interested in. I then received a call where I had to explain everything again and try to remember the date I had chosen. Even after that conversation—and agreeing on a date and time—I never received any confirmation that I was actually booked in. Because of that, I didn’t go. No one contacted me to check whether I was still coming or to follow up on why I didn’t show up. It seems the online form and the phone call weren’t enough to properly book a test drive. Other car brands have done a much better job