Not happy in ref customers can not arrange there own finance in order to by a car from you this is not good pratice as not only will you have very upset customers and losing customers and there custom and the price of the car they were looking into buying

I purchased my vehicle in June 2025 and was told the sales executive that it had been serviced a few days prior to the handover, however despite being only 7 months ago and 4000 miles later, the service light on my dashboard has came up with a message saying a service is overdue, currently by 20 days as of 7/1/26. I called the service department and the lady I spoke to confirmed that my vehicle had been serviced in May 2025 and was therefore unsure as to why the message has appeared on my dashboard. I explained to the service advisor it has been less than a year and I have only done 4000 miles since this service to which her reply was "it should be okay" and that "I can get away with it as it might only be a reminder that a service is due in the near future". I replied by saying it is not a warning as the message clearly says overdue with the number of days increasing. She then proceeded to tell me that she was unsure as to why this has happened and advised me to speak to the site directly via making the journey there. I am not happy about this as like the service advisor confirmed, my car was serviced within a time and milage frame to where it should not yet be due, however it is. The service advisor seemed arrogant and also happy to provide me with the incorrect and unprofessional advice. I would like to have this issue sorted with my car being serviced free of charge as this is either a system fault or an incorrect service.

When I turned up for a 'failed' test drive, the car (electric) had a 4 mile range!I never received a call to rearrange it

Experience was ok, had a few phone calls and a couple of missed calls, enquired on a used car etc only to be called 4 days later with a quote on finance I popped the question as couldn’t see the car on the website if it had been sold only to be told it was 4 days prior and then told I could get a new one which I didn’t enquire on at all

Absolute waste of time I was promised some quotes the guy was quite rude to me on the phone saying I couldn’t really afford the car without getting a proper explanation of my circumstances. I would not recommend these people at all.

The young lady who I was dealing with was excellent she went extra mile answered all my questions we would have purchased a car love the car. I was a present for my wife. Unfortunately he wanted to physically see it. I know that she had seen it she would’ve said yes But sadly it was too far to travel. I wish you and that young lady who dealt with us all the very very best unfortunate the distance which is too far if you could’ve got it to another one of your garages within 100 miles of ourselves it’s more than certain we would be owning a new car. Good luck moving forward.

disgusted by your services of your departments not talking to each other & sending a default notice on Christmas Eve when I've been in constant contact with your company & given a deadline but decided to sent this anyway - so much for looking after your loyal customers - absolutely appalling would give -zero stars if I could

Good knowledgeable support easily on hand.

Sales assistant are good very professionally.

I raised a complaint with yourselves at the start of November and I am still to have any reply to thisIt is regards to a car sold in September 2023 and the service provided by my local garage leaving me with a brand new car at the time with a fault that no one will help fix