Mercedes-Benz of Maidstone
4.5/5
4.5 /5
1,579 Verified Reviews
Bircholt Rd, Maidstone, Maidstone, ME15 9YN, GB
01622 607992
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,579 Verified Reviews
5.0/5
5.0 /5
Yes I would just like to say that Richard of Maidstone was so helpful and understanding and had so much knowledge on the cars and paperwork we were coming in and out and changed cars three times but got there I. The end thanks to Richard .

5.0/5
5.0 /5
Excellent advice and service

5.0/5
5.0 /5
Didn’t need the service plan as it came with 2 years free servicing.Sam was really professional and kept us informed all through the transaction and went above and beyond to get us all sorted out. Great service.

5.0/5
5.0 /5
Ash Hook could not have been more helpful. The whole trade in and buying was a good experience. Ash was very efficient and professional. I would not hesitate to deal with him again in future.

4.0/5
4.0 /5
Checking in vehicles of customers was not based on arrival time, I had four people that arrived after me have their vehicles checked in before me.Sharelle Piggot gave exceptional service

5.0/5
5.0 /5
I would like to say a big thank you to Ed Ruston he was so helpful and made the process very easy

4.0/5
4.0 /5
the video of the cars health check is very useful. The vision is good however the sound could be much clearer.

5.0/5
5.0 /5
Disappointed with Mercedes-Benz( not lookers) I purchased a brand new car outright. Went to collect a couple of days later and they had increased the price originally advertised.Believing I had paid for my vehicle in full I was shocked to hear that I wouldn’t be able to drive it away u till I had made the extra payment!

5.0/5
5.0 /5
Very efficient on the day. I liked the experience of being able to see my car in the work shop from the waiting area. I found the availability of a appointment difficult to manage as it was so long to get an available appointment.There were some other clients strolling about, appeared to be waiting but I didn't see them go to the service desk, using very bad offensive language. I felt the staff should have intervened.

5.0/5
5.0 /5
The valet wasn't so great, the inside of the vehicle was still dirty, mud scuffs on door cards and crumbs in cup holders!