I booked an 08:00 slot online and missed the text message informing me that slot was fully booked and to arrive at 1:00pm. Fortunately the team were still able to honour the booking. Also no communication when car was ready, but overall the experience was exactly as you’d expect from Mercedes.

Very professional, very impressed with the whole experience

Excellent service from all the Mercedes team.

Excellent dealership, service has always been good,

Really impressed by the Service I received have received over the yearsThey cleaned and PolishedCar inside and outTo very high StandardsThank you MercedesPaul Williams

Rummy Singh was very amiable and easy to deal with. A credit to the dealership.Only outstanding matter is the information on the 12 month warranty to be sent to me.

Anthony could not have been more helpful. He was friendly, yet maintained professionalism. He was approachable and always got back to my enquiries. I wasn’t offered a service plan, as my purchase included two free services. He is a credit to Lookers.

Thank you very much, for your very Professional and excellent service, I have a much better vehicle, I am very pleased with the purchase, l really appreciate, Ravinder was very professional, and very very Patient with me, it took 3 vehicles, even cancelled another finance agreement, and refund of deposits, to finally got to this Purchase, but he smiled through it all, and at one point l even shouted, and all he said was what do you want me to do for you, l was a very difficult customer, but he persevered and rally helped me to get the best vehicle and best deal, a big thank you to him and a big well done, Another Big Thank You to the manager as well

Anthony was an absolute gentleman and worked very hard to get me the vehicle that I wanted.The whole process from start to finish was dealt with by Anthony and is a credit to Mercedes Benz.Also the gentleman who dealt with the finance side was also amazing and worked hard on my behalf.Great team , great company

Tom Bassett was very helpful.An overall ‘roadmap’ from paying the deposit to collecting the car would be useful and save numerous phone calls.I am still waiting for my copies of all the documents I completed and signed during the purchase process and would appreciate them being sent asap.Thanks