Mercedes-Benz of Maidstone
4.8/5
4.8 /5
1,660 Verified Reviews
Bircholt Rd, Maidstone, Maidstone, ME15 9YN, GB
01622 607992
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,660 Verified Reviews
5.0/5
5.0 /5
Staff always very kind and communicative.

4.0/5
4.0 /5
on arrival i was informed that this booking was an allday job ,i replied i was not offered any alternative at the booking stage this should have been made clear to me at this stage ,i said to the service desk i would be waiting for the job to be completed this met with a response it s going to be a long time i was on your site at 7.25 and left at 3.30, your receptionist was checking i was ok occasionally ,which was very kind of her also bought me a sausage roll,, IT NEEDS TO BE MADE CLEAR AT THE BOOKING STAGE OR THE QUESTION ASKED ARE YOU WAITING OR CALLING BACK LATER because of this i spent 8hrs on site,

5.0/5
5.0 /5
The handover was a little rushed and it would have been nice to have been able to get to know the car a little more before leaving the dealership.

5.0/5
5.0 /5
We are happy with the process of purchasing and like our new car very much. Your staff - Tom Bassett at Maidstone was very friendly and helpful, he provided great service to us. Many thanks. Jessie

5.0/5
5.0 /5
Alex Harbour, the Service Manager, has been exceptional in sorting everything out with my car. Many thanks to him and his team.

5.0/5
5.0 /5
No

5.0/5
5.0 /5
As always a first class experience Staff all very polite and professional Showroom and MOT viewing area extremely clean and tidy

Verified User
Jan 17, 2023
5.0/5
5.0 /5
Ashley Hook, the sales executive that attended to me was very supportive and he is a fantastic staff

Verified User
Jan 17, 2023
5.0/5
5.0 /5
Anthony Bartolo, sorted us out, very good from start to finish, thank you Also guy who put new mats in for me, thank you And to nice lady on reception, who made me a lovely latte, thank you

5.0/5
5.0 /5
Ola has been really helpful through the process and his communication has been excellent.