Professional, personable, responsive organisation, Ed Rushton especially.Rather a lot of forms, most computerised, to complete. Are they all needed?

Took the option of having car washed before collecting unfortunately car wasn’t dirty but had Sahara dust covering. Obviously only power washed consequently windows badly stained with dry sand/ water marks. Had to re clean windows my self when I got home. Very disappointed.

No. I love ❤️ Mercedes. It’s my favourite car!

Having had my car for almost a fortnight it would've been nice if you'd chucked a bucket of water over it.Despite the fact that I said that the car needed charging it wasn't done and I got clobbered for a £400+ Battery (which I've been told that a Bosch battery for my car should have been £250, so you charged me £200 to fit a battery). I also found it ridiculous that I had to wait a week for a 'clip' to be sent from Germany but expensive parts were in stock)... "Seriously"!?

All very good

I was very pleased with the service I received especially the way the puncture and split in the front tyres was dealt with.

All Good

Advisory given on wipers and would have appreciated a call whilst car still with mercedes on opportunity of replacing. This matter however was sorted by mercedes and very impressed with the service.

The sales assistant Thomas Bassett was exemplary in his service to me.

great service