Only reason for 3 stars on booking experience was that I was given a date online, but then called to be told that date was not available and was offered a date weeks later.

I have always found the service staff very helpful and professional. The reason I only gave the booking question 3 stars is that it can be as long as 10 days before they can have the car in to repair a fault and that is on the basis that you can leave it for 2 days. Although I will say it was still safe to use, but on limited mileage I was told.

Very friendly staff and i got to watch all the football match

I was pleased my car was serviced while I waited

excellent service

We are waiting for the new model to be realised so we can look at it as v interested in purchasing one

I have to say Ed from the sales was brilliant he is is very professional and informative especially this is the the second car he is selling us and I’m sure he is a great credit for Maidstone Mercedes Benz. Thank you Ed Sam and Liz

Danielle was excellent. Good communication and very responsive.

Actually got the vehicle in and returned about 90 minutes earlier than had been told as was under a time crunch and they resolved for me

I purchased my vehicle new in November 2016, since that day I have recieved excellent customer service from Mercedes Maidstone. This visit is no exception and it was a 1st class service as always. Mark in the service department kept me up to date the whole time.