Unfortunately I presume as had no response back from 2 or 3 days ago that you unable to compete with BMW 1 series we able to get 22 plate for 29.5k. Was looking at your BU22 OND A class in relation to part exchaning our BMW X2 VK19ZYA. 8k was part exchange amount we would have to find in relation to getting BMW 1 series 22 plate. You have all details in relation to this and no problem as taken it as you could not do this figure relating to your vehicle.

I dealt with Taranjit Baines and he made the process of buying my car easy and painless. When I picked up my car he spent a lot of time explaining and demonstrating the features and made the process enjoyable.

Danielle was very helpful and always called me back. Spent a lot of time trying to find the right car and I never felt rushed

Vanessa in deserves a special mention. She is friendly and efficient and kept me fully up to date with the progress of my repair.

I had booked online for an express service while I waited unfortunately the service desk had no record of an express booking even though I had the booking confirmation on my phone. I was told that they would do it as quick as possible. I explained I needed to be away by 11,30 at the latest as I had to get home to go to a funeral at 12.30. My car was ready at 11.40, and they said it was not washed as I needed to get away. I could have done without the stress. Obviously your online booking system needs to be checked.

Huge thank you to Richard Rapley who looked after me from start to finish. Despite a slight delay in delivery, he kept me informed without fail every 2 days on progress. Very happy with my purchase and the excellent service I received from Richard and Lookers of Maidstone :-). I will be back again in a few years !

Booking service direct with Maidstone works very well but when central office in Brighton intervenes and takes the phone call there are always problems. I would close central office a.s.a.p.

i cannot personally rate Richard Rapley highly enough. He has been extremely helpful, accommodating and knowledgeable. Excellent to deal with.

Service reception staff were very helpful and offered for the car to be cleaned after the service, which was very welcomed. Took slightly longer than expected, but the team were extremely busy. Thank you

Buying a car from Mercedes-Benz of Maidstone for me was positive experience largely thanks to Danielle Tomlinson. Daniella was fantastic, she was very friendly, patient, very helpful and went above and beyond. Thank you again Daniella.