Mercedes-Benz of Maidstone
4.9/5
4.9 /5
1,632 Verified Reviews
Bircholt Rd, Parkwood, Maidstone, ME15 9YN, GB
01622 607992
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,632 Verified Reviews
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5.0/5
5.0 /5
Nice waiting area
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5.0/5
5.0 /5
No
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4.0/5
4.0 /5
The online booking was confusing over service date and availability. The date I was given could not be catered for at Maidstone. They arranged an alternative.
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5.0/5
5.0 /5
Special thanks to Anthony. He’s the reason I bought the car.
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5.0/5
5.0 /5
We would like to record that Taran was an excellent member of your team in dealing with our purchase. Marks out of 10, 1000! Thank you, Taran, for your lovely welcoming attitude to us. We wish you all the best. I haven't driven our new GLB yet, but my husband was very happy with it's performance on his drive home from your dealership. (I do not wish my name to be published with this feedback)
Verified User
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Oct 3, 2022
5.0/5
5.0 /5
Excellent service all around. All of the stuff I met were professional and very polite.
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5.0/5
5.0 /5
No
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4.0/5
4.0 /5
Apart from the fact it was supposed to be serviced in Canterbury, once I had got over the shock of the vehicle being in Maidstone, and the continued questions by the dealership of what type of service it needed, as ‘the website was down’ and the 2 days it took to download the sat nav update, everything seems OK. Unprofessional to be rung up and asked for payment, without an itemised bill. This is my first Mercedes, so maybe you do things very differently to Rolls Royce and Porsche which are the only other cars I have owned in the last 35 years?
Verified User
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Oct 3, 2022
5.0/5
5.0 /5
My experience from start to finish was absolutely outstanding. Ola was absolutely amazing answered both mine and my fathers many questions, thoroughly explained all services, packages, specs, always communicating with any updates he had for me whilst I awaited the car to be delivered. Business manager Javaid and Richard were also outstanding during the pick up. Javaid was really patient and also really responsive. Massive thank you to Richard aswell for going through all of the controls explaining all of the paper work thoroughly. Mercedes benz of Maidstone went above and beyond to provide the best service, will be a returning customer.
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5.0/5
5.0 /5
Have got to know Rummy well over the years and he is excellent at knowing exactly what we want. It is a pleasure to do business with him.