Would like to thank the person who dealt with us as appears we had a drop off between 8-9 and we believed an appointment for then. Vehicle was pushed through and completed allowing us to go to our appointment we had so was much appreciated.

Excellent service from my first enquiry through to the purchase, Taranjit Bains was my contact with Mercedes Benz Maidstone, he was very helpful, explaining all the details of the purchase and answering all my questions in detail. A very friendly and professional experience, thank you.

Happy

Very good customer service

Excellent service from Rummy so that’s why I keep coming back a person I can trust

Rummy was fantastic! Made us feel so comfortable and very knowledgeable and we walked away with a brand new beauty of a car! Thank you Rummy!

As an older customer (75) I would appreciate more hard copy and fewer emails with links that I found difficult to manage. But staff were very helpful and supplied material in a form I could manage. Richard Rapley is extremely kind and patient and made the whole process less of an ordeal than I expected.

Thank you Richard, the sales executive of Maidstone branch, for his all the way through follow up and help. Best wishes to him.

We engaged with Sam Wilson for our purchase and the experience has been excellent. He made us feel valued and really understood our requirements making the overall process really smooth, without being pushy or condescending. From walking into the showroom, test driving and purchasing the car, Sam made it all possible within an hour and half. No question was too silly for Sam and he was very patient and polite throughout. He kept us well informed throughout the process and ensured we understood the timeline, steps and products. He ensured that he was personally available to handover the car and took us through the necessary functionality to make us comfortable on our first journey in the new car. To make the experience exceptional, he has followed up with call a day after handover and ensured we are happy with the purchase and everything is working as it should be. We highly recommend engaging with him for purchasing any car from Maidstone show room. Thank you Sam, you are an everyday superhero.

Mine was just a general enquiry. There was no need for test drive etc.