Job well done and completed pretty quickly from when it arrived at Lookers from breakdown recovery.

Your representative Sam Wilson was absolutely amazing. He was so knowledgeable. He talked us through everything and was so helpful. Nothing was too much trouble and he had the patience of a Saint as not only did I change my mind about which vehicle I wanted but I was very pushy on timeframe as I wanted the sale completed before I went away on holiday. Sam went above and beyond to ensure that happened. Sam is a credit to Lookers Mercedes Maidstone and an absolute pleasure to deal with. Based on my experience dealing with Sam I will highly recommend Lookers in the future. He is a valuable member of your team. I would also like to add that the lady who dealt with the service agreement on my car was also very helpful, knowledgeable and friendly. She impressed us so much that we also took out a service agreement on my husbands vehicle whilst we were in the showroom. Unfortunately I cannot remember her name but she also is a credit to Lookers. Both her and Sam deserve a huge pat on the back for the excellent customer service. Thank you for such a pleasant experience.

Very difficult to get hold of the Service Team by phone

It was excellent generally especially sales and Finance men were very helpful We were so happy with the service provided. Service from Mr Anthony Bartolo very friendly and excellent

Totally professional matched the brand to perfection Fully fulfilled experience second to none

Was very impressed with customer service, Terry was very friendly, polite and knowledgeable.

The salesman and his sales manager where both excellent so much different to your staff at the Maidstone branch who seem to think customers are a inconvenience. Taranjit Bains was exceptionally good, keep him at all cost.

Anthony was really helpful kept in touch with me and kept looking to see if anything was suitable with the payment figures I was looking for. Although he was unable to secure a car I’d definitely go back to him in future to see if there was a deal he could do

Good service and delay required for arrival of part and rebooking by me. Great that Mercedes recognised the unusual nature of the fault and did not charge to remedy it.

I found a vehicle via MB Oxford days before one at Lookers. Hence committed to test drive and have now bought the MB Oxford vehicle. No issue at all with Lookers.