very pleased with experience very well looked after will defiantly be using again

Contacted dealers with enquiry,was told the manager would call back,never happened,also no response to email.However face to face service was excellent

Service advisor Richard Bennett was most helpful and accommodating particularly as I confused the booking date.The in-house repairs to dent /scuff damage to the rear bumper was very neatly done by Dave.I have a service plan on this car .The loan of the courtesy car was much appreciated and achieved with a minimal amount of fuss and gave me the opportunity to try out a hybrid Mercedes-Benz

The experience over the internet and the video and subsequent email conversation with the sales person was very good. I have decided to wait a few weeks to buy as the market trends with the war are bringing prices down slightly due to the uncertainty, then I will be back in market. I am in no rush as it is a spare car.

The only reason for not giving 5 stars is the cost of the service when compared to other non-franchised workshop.

Very efficient & helpful staff, all the work was undertaken satisfactorily.

Your sales person was very good indeed very helpfulI will be coming back to you because of him

I like to personally thank Matt and Richard from the Shrewsbury Mercedes showroom. There efforts to make sure the transition from my old car into the new Mercedes that we bought was a brilliant experience from beginning to the collection of the car.Thank you again for the fine serviceJason

Excellent service and communication all round.

First class service as always